Powerful automation, simplified for everyday users.

DME billing and claims processing is notoriously cumbersome—10 to 20 manual touchpoints, conditional workflows, and heaps of paperwork. This creates excessive labor costs, delays customer service, and ultimately stifles growth.
$3M+ in Operational Cost Savings
35% Increase in Throughput (No Extra Staff)
23.7% More Returning Users, Which Means Lower Churn & Higher Lifetime Value

Scope of Work

UX Research, UI Design, UX Strategy

Time To Value

8 Weeks

Onboarding Success

90% of new staff adopted the system seamlessly

Core Workflow Completion Rate

85%

Real product redesigns,
real activation outcomes.

DME Flow

Doubling workflow efficiency for medical equipment providers. Redesigned claims, intake, and eligibility flows to eliminate back-office bottlenecks.
$3M+ in Operational Cost Savings
35% Increase in Throughput Without Additional Staffing
Reduced reliance on manual ops workarounds
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Clario

Accelerating adoption for a risk-prediction platform in healthcare. Redesigned onboarding and patient intake workflows to surface AI insights faster.
Integrate AI-driven risk prediction
Reduced Admin Work
Faster Audit Processes
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Secure Compliance

Making compliance tools easier to use—and trust. Simplified document access, user roles, and audit trails for legal & ops teams.
4X Increase in Compliance Filings = More Revenue Per Client
60% Faster Filing = More Clients Processed Per Day
43.4% Less Support Overhead = Lower Costs & Higher Customer Satisfaction
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Your Product Deserves to Be Used. Not Just Built.

Most teams are shipping great features, only to watch users bounce before they reach them. We fix that. In 12 weeks, we redesign the moments that matter, so users get value faster, adoption sticks, and your growth isn't capped by friction.

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